Tutorials

How to do everyday tasks in the ClearHost dashboard.

Property setup

Change your property’s name, contact details or addressIn ClearHost: Property → Details.Update your property description, photos, logo and facilitiesIn ClearHost: Property → Property Content.Set your check-in times, guest limits and house rulesIn ClearHost: Property → Property Rules.Change property settingsIn ClearHost: PMS → Settings.Add a tax or a fee such as GSTIn ClearHost: Property → Taxes & Fees.Group your taxes together into a tax setIn ClearHost: Property → Tax Sets.Make a tax set apply to your room ratesIn ClearHost: Property → Tax Sets.Choose which booking alerts you are sentIn ClearHost: Property → Notifications & Alerts.Control who can work on this propertyIn ClearHost: Property → Members.

Rooms & rates

Create a room typeIn ClearHost: Property → Rooms and Rates.Edit a room typeIn ClearHost: Property → Rooms and Rates.Add more rooms to a room typeIn ClearHost: Property → Rooms and Rates.Delete a room typeIn ClearHost: Property → Rooms and Rates.Create a rate plan for a room typeIn ClearHost: Property → Rooms and Rates.Edit a rate planIn ClearHost: Property → Rooms and Rates.Create a derived rate plan that follows another plan’s priceIn ClearHost: Property → Rooms and Rates.Set occupancy-based pricing on a rate planIn ClearHost: Property → Rooms and Rates.Stop selling a rate plan without deleting itIn ClearHost: Property → Rooms and Rates.

Reservations & front desk

Create a reservationIn ClearHost: PMS → Reservations.Modify a reservationIn ClearHost: PMS → Reservations.Cancel a reservationIn ClearHost: PMS → Reservations.Check a guest inIn ClearHost: PMS → Front Desk.Check a guest outIn ClearHost: PMS → Front Desk.

Housekeeping & rooms

Update a room’s housekeeping statusIn ClearHost: PMS → Housekeeping.Mark a room out of orderIn ClearHost: PMS → Room Management.Add a roomIn ClearHost: PMS → Room Management.

Billing & payments

Record a paymentIn ClearHost: PMS → Billing and Payments.Generate an invoiceIn ClearHost: PMS → Billing and Payments.

Channel manager

Connect an OTA such as Booking.com to ClearHostIn ClearHost: Channel Manager → Channels.Map a room type to a connected channelIn ClearHost: Channel Manager → Channels.Adjust availability for a dateIn ClearHost: Channel Manager → Inventory.Set availability across a date rangeIn ClearHost: Channel Manager → Inventory.Block dates with a stop sellIn ClearHost: Channel Manager → Inventory.Set a minimum stay restrictionIn ClearHost: Channel Manager → Inventory.Close a date to arrivalIn ClearHost: Channel Manager → Inventory.Bulk-update rates across a date rangeIn ClearHost: Channel Manager → Bulk Update.Run a full sync to your channelsIn ClearHost: Channel Manager → Inventory.Review bookings that came in from your channelsIn ClearHost: Channel Manager → Live Booking.

Booking engine

Find and share your booking engine live linkIn ClearHost: Booking Engine → Live Link.Publish your booking engine so the live link worksIn ClearHost: Booking Engine → Live Link.Get the embed code to put the booking engine on your own websiteIn ClearHost: Booking Engine → Live Link.Create a discount code for direct bookingsIn ClearHost: Booking Engine → Coupons.Record blackout dates on a discount codeIn ClearHost: Booking Engine → Coupons.Cap how many bookings a discount code is good forIn ClearHost: Booking Engine → Coupons.Turn a discount code off without deleting itIn ClearHost: Booking Engine → Coupons.See which bookings used a discount codeIn ClearHost: Booking Engine → Coupon Usage.

Analytics

Find your occupancy figureIn ClearHost: Analytics → Occupancy.Find your ADR and RevPARIn ClearHost: Analytics → Overview.Review your channel mixIn ClearHost: Analytics → Channels.Review staff performanceIn ClearHost: Analytics → Staff Performance.Review your guest analyticsIn ClearHost: Analytics → Guest.Change the period an analytics screen reports onIn ClearHost: Analytics → Revenue.

Team & subscription

Invite someone to your organisationIn ClearHost: Profile → Members.Change a member’s role in your organisationIn ClearHost: Profile → Members.Choose which properties a member can work onIn ClearHost: Profile → Members.Remove someone from your organisationIn ClearHost: Profile → Members.Change your organisation name and detailsIn ClearHost: Profile → Organization.See what plan you are on and what you oweIn ClearHost: Profile → Billing.Move a property onto a bigger planIn ClearHost: Property → Billing.Cancel a property’s subscriptionIn ClearHost: Property → Billing.

Promotions

Create an advertising promotion for your propertyIn ClearHost: Promote Property → Google Ads.Set or change the budget on a promotionIn ClearHost: Promote Property → Google Ads.

Support

Raise a support ticket with ClearHostIn ClearHost: Support → My Tickets.Track a support ticket and reply to itIn ClearHost: Support → My Tickets.