Record a payment

Where: PMS → Billing and Payments in ClearHost
You need: PMS on the property's plan, and permission to create invoices on this property.

#Steps

1. 1

   Select the property you want to work on in the top bar.

2. 2

   Open "PMS → Billing and Payments".

3. 3

   Click "Record Payment". Open in ClearHost ↗

4. 4

   In "Find Booking", search by guest name, booking ID or phone and pick the right booking.

5. 5

   Choose the "Payment Type" — an advance, the balance due, or the full payment — type the figure into "Amount Collecting" and pick the "Payment Method" the guest used.

6. 6

   If the guest is paying part in cash and part by card or UPI, turn on "Split payment across methods" and enter one row per method.

7. 7

   Check the summary on the right, then click "Confirm & Record Payment".

#Good to know

The payment lands on the guest folio and the activity log straight away, and ClearHost opens the payment record so you can print it.