WebBeds

💡 From Channex's guide, not yet done by our team. These steps follow Channex's WebBeds guide, which also has screenshots. After the first onboarding, replace them with our own screenshots and mark the page complete.

What it is: Bedbank: sells rooms to travel agents and tour operators worldwide.
Where: WebBeds partner portal
You need: a direct contract with WebBeds, and the property's WebBeds Hotel Code.

#On WebBeds

1. 1

   Make sure the property is set up on WebBeds (direct contract, details and photos uploaded).

2. 2

   Ask WebBeds support to connect the property to Channex, or set it up yourself in WebBeds. Note the Hotel Code.

#In ClearHost

1. 3

   Open Channel Manager → Channels and click "Create". Choose WebBeds.

2. 4

   Fill in "Title" and "Property", leave "Currency" on Auto, and enter the WebBeds "Hotel Code". Tick Send Booking Notification Email if the property wants an email per booking, and set Max Stay Type (Arrival or Through) the way WebBeds expects.

3. 5

   Click "Test Connection", then "Next". If it fails, check the Hotel Code, or ask WebBeds support to confirm the setup.

4. 6

   Open the "Mapping" tab and map every WebBeds room type and rate plan (WebBeds on the left, ClearHost on the right). Leave nothing unmapped.

5. 7

   Save the channel, then activate it.

#Common problems

• Test connection fails: wrong Hotel Code, or WebBeds hasn't finished the setup. Ask WebBeds support.